Frequently Asked Questions

Everything you want to know to make the most of your experience

Find answers to frequently asked questions below—everything you need to plan your ideal visit. Need more details? Our dedicated team is ready to help with friendly, professional support via WhatsApp.

Accommodation & Rooms

What types of rooms does Silva Splendid offer?
Elegant and quiet rooms, from comfortable Standard to refined rooms, up to the most exclusive Suites. All bright, carefully detailed and equipped with modern amenities.

Is Wi-Fi included in the stay?
Yes, high-speed Wi-Fi is included free of charge in all hotel areas. Simply register to access the network.

Does the hotel have private parking?
Yes, the hotel has reserved parking, freely accessible at all times, protected by a barrier at €20 per day.

Are pets allowed?
Yes, we welcome small dogs with a supplement of €30 per day. For the comfort of all guests, we only host a maximum number of animals at any given time.

What are the check-in and check-out times?
Check-in is from 3:00 PM, check-out by 11:00 AM.

What are the booking payment options?
We accept major credit and debit cards, bank transfer and direct payment at the hotel. A guarantee card may be required during online booking.


SPA & Wellness

Is the SPA included in the stay or must it be booked separately?
Access to our 4,000+ sqm SPA is included in all accommodation types. Exclusive treatments and rituals must be purchased separately.

What exclusive rituals and treatments does the SPA offer?
Personalized rituals including Hammam, the new Saline Pool Ritual, massages, thalasso scrubs and multisensory experiences.

Is it necessary to book treatments in advance?
Yes, we recommend always booking in advance to secure your desired treatment. Simply contact us at…

Is SPA access allowed for children?
To maintain a peaceful atmosphere, access to the indoor SPA is permitted from age 12 and up. Outdoor pools are available for younger guests.

Are there particular rules of conduct in the SPA?
Yes: swimsuit, bathrobe and slippers are required (provided by Silva Splendid). Swimming cap is mandatory and can be purchased directly at the hotel. We also ask that you keep your voice low and respect others' tranquility.

 


Dining

What type of cuisine does Cucina Silva restaurant offer?
Gourmet cuisine that elegantly reinterprets the flavors of Ciociaria and Lazio tradition, with fresh and seasonal ingredients.

Are customized menus available (vegetarian, vegan, gluten-free)?
Yes, upon request we offer dedicated menus for vegetarians, vegans and guests with specific dietary needs.

Is it possible to organize gala dinners or private events at the restaurant?
Yes, Cucina Silva is the ideal setting for gala dinners, corporate lunches and private events with customized menus.

 


Events & Meetings

What event and meeting spaces are available?
3 equipped modular rooms, plus customizable indoor and outdoor spaces for events of all types.

What is the maximum capacity of the meeting rooms?
Up to 180 people in the main conference hall (350 sqm).

Are packages available for team building and corporate incentives?
Yes, with outdoor activities, food and wine experiences and wellness programs in the SPA.

Is it possible to customize the conference room setup?
Yes, the rooms are modular and customizable in their layout according to needs.

 


Activities & Experiences

What outdoor activities are available for guests?
Forest walks, light trekking, bike and e-bike excursions through medieval villages and sports activities in nature.

Do you offer yoga, pilates or mindfulness programs?
Yes, we offer yoga, pilates, gentle exercise and cooking classes for psychophysical wellbeing.

Is it possible to rent e-bikes or organize guided excursions?
Yes, we provide e-bike rentals and organize guided tours around Fiuggi.

 


Destination & Logistics

How far is the hotel from Rome and how to reach it?
About one hour from Rome, easily accessible by car or train (from Roma Termini).

What attractions do Fiuggi and its surroundings offer?
The famous thermal waters, chestnut forests, medieval historic center, Golf Club Fiuggi 1928 and the charming villages of Ciociaria.

Does the hotel organize transfers to/from airports or train stations?
Yes, it's possible to book private transfers to/from airports and stations.

Stay more, earn more benefits

Experience More
with our Loyalty Program

Every treatment, product or experience you choose with us becomes even more valuable: with each purchase you accumulate points that turn into exclusive benefits and rewards designed for you.

The more you care for yourself, the more you're rewarded

Start collecting moments of care
Book now